InstaFame Terms of Service
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InstaFame provides approximate descriptions and service descriptions for each service. We make no guarantees other than the specified delivery time. We provide our best estimate for orders at the time of placing orders. However, these are estimates. You will not have any problems with the orders you want to cancel.
Refund Policy
Applicable Law
Privacy Policy
Our company attaches great importance to your privacy. We follow a privacy policy to tell you how we collect and use information about you and what we do to keep that information confidential. We collect data from our users such as Username, Email, Skype ID, and IP Address.
InstaFame.co.ke does not share confidential information you provide to us. Also, we never share this information with third parties, including your orders.
We do not communicate and do not communicate with service owners. We do not disclose information about your sale; all information remains with us. We will protect your data for security and prevent fraud, theft, or loss. We also guarantee the security of your data against copying or modification by third parties.
InstaFame.co.ke only works with legal representatives who value the protection of personal information. Therefore, we confirm that your information will be protected
Terms of Service
Last Updated: March 29, 2026
By signing up or using InstaFame (instafame.co.ke), you agree to the following terms. Please read them carefully before using our services.
1. Eligibility
You must be at least 18 years old to create an account and use our services. Only one account per person is allowed. Creating multiple accounts may result in termination without refund.
2. Services
InstaFame provides social media marketing services including followers, likes, views, watch hours, subscribers, and engagement across platforms such as Instagram, TikTok, YouTube, Facebook, Twitter (X), Telegram, Spotify, LinkedIn, Discord, Twitch, Snapchat, SoundCloud, and others.
Service descriptions and estimated delivery times are approximations. We guarantee delivery of the ordered quantity but do not guarantee engagement from delivered followers or any specific business outcome.
3. Payments
All services are prepaid. You must fund your InstaFame wallet before placing orders. We accept M-Pesa, Airtel Money, MTN MoMo, Vodacom, Zamtel, TNM, Halotel, Yas, Moov, Visa, American Express, Binance Pay, and Cryptomus.
We do not store your card details on our servers. All payments are processed through secure, encrypted third-party gateways. Deposited funds are non-transferable and do not expire.
4. Orders & Delivery
Most orders start within minutes. Some services may take 12–72 hours. Larger orders may be delivered gradually to maintain natural growth patterns.
You are responsible for providing correct profile URLs and post links. Orders placed with incorrect details are not eligible for refunds. Do not place multiple orders for the same service on the same link at the same time.
5. Refund Policy
Refunds are available under these conditions:
- Order marked as completed before it was actually finished — full refund.
- Order not started within 5 days — full refund.
- Partial delivery with no progress for 48+ hours — refund for undelivered portion.
Refunds are credited to your InstaFame wallet balance. Fully delivered orders and orders placed with incorrect information are not eligible for refunds.
By making a payment, you agree not to file a chargeback or dispute without first contacting our support team. Chargebacks filed without prior resolution will result in account termination and permanent ban. Use of stolen or unauthorised payment methods will result in immediate termination and may be reported to authorities.
6. 30-Day Refill Guarantee
Most services include a 30-day refill guarantee. If your delivered count drops within 30 days of completion, contact support with your order ID and we will refill at no cost.
The refill guarantee does not apply if your account was deleted, suspended, or banned by the social media platform, if you changed your username or set your profile to private, or if the service is marked "No Refill."
7. Resellers & API
Registered users may access our REST API to resell services through their own panels at wholesale pricing. Resellers are responsible for their own clients, billing, and support. API keys are confidential — sharing or exposing your key may result in suspension.
8. Acceptable Use
You may not use InstaFame to promote content containing nudity, violence, hate speech, illegal activity, or material that violates the terms of any social media platform. We reserve the right to cancel orders and suspend accounts that violate this policy.
9. Account Security
InstaFame will never ask for your social media passwords. We only require your public profile URL or post link. You are responsible for keeping your InstaFame login credentials secure.
10. Limitation of Liability
Services are provided on an "as is" basis. InstaFame is not liable for any indirect or consequential damages, loss of social media accounts, or actions taken by third-party platforms against your account. Our total liability shall not exceed the amount you paid in the 30 days before the claim.
11. Disclaimer
InstaFame is not affiliated with or endorsed by Instagram, TikTok, YouTube, Facebook (Meta), Twitter (X), Spotify, or any other social media platform. All trademarks belong to their respective owners.
12. Termination
We may suspend or terminate your account at any time for violations of these terms. You may request account deletion by contacting support.
13. Changes to These Terms
We may update these terms at any time. Changes will be posted on this page with an updated date. Continued use of the platform after changes constitutes acceptance.
14. Governing Law
These terms are governed by the laws of the Republic of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.
15. Contact Us
Email: [email protected]
Phone / WhatsApp: +254 746 937 266
Address: Jewel Complex, Nairobi, Kenya
Live Chat: Available 24/7 on instafame.co.ke
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